Privacy Policy for Traderfix

Effective Date: 16th September 2024

Traderfix ("we," "us," or "our") operates the website www.traderfix.net (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services to receive quotations for general contracting work within the building trade. Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not access the site.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Information that can be used to identify you, such as your name, email address, phone number, and postal address. You provide this information when requesting a quotation or contacting us for any inquiries.
• Non-Personal Information: Information that cannot be used to personally identify you, such as browsing data, IP address, and information collected via cookies or similar tracking technologies.

2. How We Use Your Information

We use the information we collect in the following ways:

• To provide you with the services you request, including offering quotations for general contracting work.
• To communicate with you regarding your requests, including sending confirmation emails and responding to inquiries.
• To improve our website and customer service by analyzing user behavior and preferences.
• To comply with legal obligations, such as maintaining records for tax and audit purposes.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party companies or individuals that assist us in delivering our services, including contractors who will provide the requested quotations.
• Legal Obligations: If required by law or to comply with legal processes, we may share your information with law enforcement or other authorities.

4. Data Security

We are committed to ensuring that your information is secure. We have implemented appropriate technical and organizational measures to safeguard your personal data. If you have any concerns about the security of your information, please contact Paul Jordan at Pj@traderfix.net.

5. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You have the right to request correction of any inaccurate or incomplete personal data.
• Erasure: You have the right to request the deletion of your personal data, subject to certain legal requirements.
• Objection: You may object to our processing of your personal data for certain purposes, such as marketing.
• Data Portability: You have the right to request the transfer of your personal data to another service provider.

To exercise these rights, please contact Paul Jordan at Pj@traderfix.net.

6. Retention of Data

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Use of Cookies

Our site may use cookies to enhance the user experience. Cookies are small files that your web browser stores on your device. You can choose to disable cookies through your browser settings; however, disabling cookies may affect the functionality of our website.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of third-party websites. We encourage you to read the privacy policies of any website you visit through links on our site.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Paul Jordan

Email: Pj@traderfix.net
Address: 105 Brent Lane, Dartford, Kent, DA1 1QT

By using our site, you consent to the terms of this Privacy Policy.